Privacy Policy

This privacy policy is for this website: http://nitorion.com. It explains how Nitorion Ltd. collects, uses, stores, and protects personal data. It applies to customers, prospective customers, suppliers, website visitors, and other stakeholders.

Introduction 

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information when you use our website.

Who we are

Nitorion Ltd, Falmer, East Sussex, UK, info@nitorion.com

Data protection contact: Edward Boughton, info@nitorion.com

Information we collect

We may collect the following types of information:

  • Personal Information — such as your name, email address, or contact details when you voluntarily provide them (e.g., through forms).
  • Usage Data — including IP address, browser type, pages visited, time spent on the site, and other analytics information.
  • Cookies & Tracking Technologies — small data files used to improve your experience, remember preferences, and analyse site performance.

How we use your information

We use the information we collect to:

  • Respond to enquiries and provide customer support
  • Improve user experience and website functionality
  • Respond to enquiries or support requests
  • Send updates or marketing communications (only if you opt in)
  • Analyse usage patterns to enhance performance and security

Sharing your information

We do not sell your personal information. We may share data only with:

  • Service providers who help operate our website (e.g., analytics, hosting)
  • Legal authorities if required to comply with law or protect our rights
  • Business partners only when necessary and with your consent
  • All third parties are contractually required to safeguard personal data

Cookies

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website onto their computers’ hard drives, they should take necessary steps within their web browsers’ security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

We use cookies to:

  • Remember your preferences
  • Enable essential website features
  • Analyse site traffic

You can control or disable cookies through your browser settings, though some features may not function properly if you do.

Website visitor tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers’ hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information.

Contact and communication with us

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is held and stored securely in accordance with the Data Protection Legislation until a time it is no longer required or has no use.

Downloads and media files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third-party anti-virus software or similar applications. We accept no responsibility for third-party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third-party anti-virus software or similar applications.

Data security 

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

How long we retain your data

We retain data only for as long as necessary:

  • Customer account data: 7 years after last transaction (legal requirement)
  • Supplier data: 7 years after last invoice/payment
  • Marketing lists: until you withdraw consent or object
  • Enquiries: up to 24 months
    Contracts and legal records: statutory retention period (usually 6–7 years)

What rights do you have over your data?

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Third-party links

Our website may contain links to third‑party sites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact us

If you have questions about this Privacy Policy or how we handle your data, please contact us at: info@nitorion.com

Last updated 27 June 2026